Shipping & Refund

Shipping Information

The time frame for order delivery is divided into two parts:

Processing time : Once we have received your payment, your order will usually be dispatched within 24-96 hours (verify Order, tailoring, quality check and packaging ) and you will receive an email confirmation  and the tracking number once it ships.

Shipping Time: This refers to the time it takes for items to arrived to destination.the table below show you Priority and Express shipments everywhere in the world,currently we use only the priority shipments.

Carrier Type of mail – Deadline – Weight
Poste Maroc - PostColis EcoPoste Maroc - PostColis Prio
Poste Maroc
BY AIR / INTERNATIONAL
Economic or Priority — Online tracking – Declared Value – Recorded delivery
1 to 4 weeks
≤ 30 kg
Amana International
Amana International
BY AIR / INTERNATIONAL
Express — Online tracking – Declared Value – Recorded delivery
5 to 15 working days
≤ 30 kg
Chronopost International
Chronopost International
BY AIR / INTERNATIONAL
Express — Online tracking – Declared Value – Recorded delivery
5 to 7 working days
≤ 30 kg

Shipping costs : Is adjusted to the weight by country.A shipping calculator is built into your shopping cart.

Refunded & Return:

  • in case of loss of carrier Glamorocco refunds you your entire order at no cost.
  • You must make any claim of error of delivery and / or non-conformity of products in kind or in quality compared to the entries on your order to Glamorocco within 30 days of initially receiving your order.For order return inquiries, please email [email protected] and wait for confirmation before returning products.The products to be refunded must be returned in their packaging and in original condition to the following address:            115 Angle mly abdelaziz & mly abdelhafid
    Appt N 22
    14000 ,Mimosa
    Kenitra
    Morocco.
  • Any complaint which would not be carried out in the rules defined above and within the time limits will not be taken into account and will release Glamorocco of any responsibility with respect to you.
    Upon receipt of returned items, Glamorocco will refund and will notify you by e-mail.
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